Key Points

  • A complete package of Thales solutions facilitates the Dubai metro, the longest driverless metro network in the world.
  • The Thales’ SelTrac® CBTC turnkey solution controls the world’s longest driverless metro network in the world, the Dubai red line.


In service since 2009, the Dubai metro is the longest driverless metro in the world, offering optimal life-cycle costs due to low maintenance overheads and operating costs. It is equipped with an entire package of Thales solutions including:
  • SelTrac® CBTC signalling solution
  • An integrated telecommunications, security, passenger information system
  • An Operation Control and Supervision system
Demonstrating world-class systems integration capabilities, Thales also provides a complete end-to-end fare collection solution, including car park management and an advanced multimodal ticketing system. With up to 250,000 transactions per day, the system manages special fares for students, senior citizens and disabled passengers – all being achieved with a single central processing system. Furthermore, Thales has also bestowed:
  • 160 ticket vending machines
  • Approximately 400 access gates
  • 30 portable checking machines
More recently, the Group has been awarded a five year service-level agreement with Dubai Roads and Transport Authority (RTA) and Serco to provide maintenance support services to the metro network. In 2014, CERT Thales Institute (CTI) signed a Memorandum of Understanding (MOU) with the aim of establishing a Rail Academy in the UAE. Dedicated to the creation and deployment of high-level professional & academic programmes, the partnership will support main line rail and urban transport development projects in the region, thus ameliorating the productive capacity of the new generation.