Design & User Experience
At Thales, we turn breakthrough ideas into realities, blending advanced technology with human-centered design. Every experience is crafted to deliver clarity, performance, and trust. Through elegant solutions and intuitive interfaces, we raise the bar for mission-critical systems.
With global reach, cultural insight, and deep domain expertise, our design teams empower customers to navigate complexity—and succeed with confidence.
© Thales
Our designers bring passion, craftsmanship, and clear intent. Rooted in a human-driven principles and guided by operational insight, they turn complex challenges into outstanding experiences.
KEY user experiences
Empowering users in Decisive Moments: UX that makes the Difference
Today’s challenges
Why makes Thales Design unique?
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Outstanding & Seamless CX/UX
Our designers don’t just advocate for UX Design—they deliver it at scale. Where others treat it as optional, we are making it foundational.
From first intents, research, engineering to final deployment, every experience is designed for clarity, trust, and seamless performance in mission-critical environments. -
User-centered Innovation
Our approach is grounded in a deep understanding of users involving extensive user research.
By designing with end-user realities in mind, we reduce complexity, creating systems that feel intuitive, and up to the most demanding tasks. -
Performance, Reliability & Usability
We blend advanced technologies with human-centered design to boost the overall operational performance.
We always aim for the most intuitive, ergonomic, and adaptable solutions, built to support operator, reduce cognitive load, and ensure consistent usability.
Design at Thales is about connecting all the elements that shapes the experience—from digital interfaces to physical products and the services around them.
Our ambition is to carry this through in all our domains, from the very first explorations in innovation to the services we support in the field. Wherever we are in the journey, design helps us make things simpler, clearer and more meaningful for those who rely on us.
It’s how we build a coherent design signature, true to Thales, and true to the people we design for.Didier Boulet - Thales Chief Design Officer
Our Design Values
At Thales, we believe design earns its place when it serves a purpose. We bring together our various design disciplines (strategic designers, UX/UI, industrial designers, human factors specialists, ...) to build systems that support people — not just in theory, but in decisive moments.
We nurture creativity & exploration when ideas need space and apply discipline when solutions need to scale. This balance between divergent exploration and precise execution defines our way of working.
Everything we build starts from people. Interviews, field observations, behavioural insights — our research is designed to uncover what matters most and ensure we solve the right problems from the start.
Our designs are never futile. They are purposeful. Every detail is considered for usability, serviceability and operational value. We design to serve missions, support real usage and reduce friction — not for decoration. Behind each decision lies intent, and with it, the responsibility to act ethically and design for lasting impact.
Our designers, running co-creation workshops © Thales
Every solution we create delivers real impact—building trust, driving value, and shaping a world where design leads the way.
Our DESIGNS
Design highlights from our product portfolio
Resources
Discover our publications
Transform with Design
Valuable resource for practitioners interested in Design Thinking. By offering real-world examples especially design-led innovation strategies at Thales.
Design Tokens
This book is entirely dedicated to Design Tokens. By compiling definitions and a detailed case study on how Thales has implemented Design Tokens into Quantum Design System.
Human Factors & Cyber
Cyber security incidents are often attributed to “human error”. This book delivers an approach to mitigating the risk of the human in cyber security.