- Digital transformation was already a big issue for communications operators, but it is ramping up quickly with the restrictions entailed by Covid-19 and has now become indispensable.
- Attracting new customers by means other than face to face is a priority, given the restrictions imposed on faceto-face sales forces and customer behaviour trends
- Likewise, operators need to offer new services to existing customers remotely
- Innovation in all remote processes it is vital in order for user ID to be verified in keeping with current regulations (GDPR, AML, etc.)
- Ensuring a simple, fast and reliable user interface is key for online service users, as they are using personal data
- Thales Trusted Digital ID allows the online registration of new customers easily and securely
- Including document and biometric verification, as key requirements for registering new customers
- For existing customers, our solution offers biometric authentication simply and intuitively for operator services
- The solution allows telecoms operators to attract new customers by digital means
- Its reliability allows the verification of documents/identities for future litigation, if necessary
- Fast and secure deployment with GDPR compliance
- The use of biometrics offers users security and simplicity, as no PINs or passwords need be remembered
Contact
Jean De-Colin - Comunicaciones Móviles
+34 669 40 93 69
jean.de-colin@thalesgroup.com
Begoña Martínez - Comunicaciones Móviles
+34 669 40 93 67
begona.martinez@thalesgroup.com