The effects of the Covid-19 pandemic have hit the public transport system hard. The fear of contagion and the implementation of new regulations and procedures have resulted in lower user volumes and a shift in user preferences towards other forms of travel such as private vehicles.
All this is having a huge impact on how transport networks work. Operators need to establish the ‘new normal’ and to offer safe journeys, applying measures that ensure compliance with social distancing and allow detection of passengers who may be ill.
Restoring user confidence is a key goal.