London is home to the headquarters of our UK transport business. We have over 1100 experts working across multiple sites, including 17 graduates and 41 apprentices.
In addition to our own employees, an additional 930 jobs are supported in our supply chain and London represents one of our largest regional GDP contributions across the UK.
We are working with our partners in London to ensure that transport networks meet the infrastructure needs of tomorrow. We are doing this by increasing the capacity of networks, whilst ensuring safety and efficiency for the passenger. We are also providing passengers and operators with the information they need to plan journeys and make operational decisions.
We’ve been working with the Docklands Light Railway (DLR) team since 1994. Our Seltrac signalling system is used to operate the trains and we’ve worked to increased capacity on the line by 50%. In 2019, we have also signed two new contracts to support the DLR, as a result of a forecasted increased passenger demand on the network. The updates will improve the DLR’s exceptional operational performance further, while maintaining the on time train reliability rate of 99% that it has historically delivered. Both contracts will run until September 2024.
One of our key partnerships with Transport for London is the delivery of the Four Lines Modernisation Programme (4LM). 4LM is the largest urban resignalling project in the world and will see major improvements to the London Underground’s Circle, District, Hammersmith & City and Metropolitan lines. The programme will deliver an average capacity uplift of 33% across all lines.
Thales is not only keeping London moving, but also making sure it stays connected whilst on the move. Through our Connect communications system, we provide reliable, secure communications to the London Underground. As one of the busiest transit systems in the world, a robust, effective communications system is critical to the safe, efficient journeys. We have been working with the London Underground team for over 20 years to install, run and maintain Connect and the agreement has been extended for a four years from 2019.
Our Darwin programme provides real time train information to all of the UK’s 2,000+ stations, the National Rail enquiries website and passengers right across the country. This service receives an average of 400 million hits per month and 3 million enquiries per day across multiple platforms, making journey planning easier and keeping passengers informed.