The Coronavirus pandemic is evolving rapidly around the world, with responses differing across countries and companies depending on circumstances. So it is important that we keep you updated regularly on actions we are taking across Thales in the UK and how they affect our supply chain partners.
Our first priority is and remains the safety and wellbeing of our employees. We have reviewed our working practices so that we can maximise the potential to work from home while ensuring that working on site is limited to the absolute minimum necessary to deliver our projects and support our customers.
Of course, the Thales Procurement team remains at your disposal and your support is of course vital if we are to continue to operate our facilities and deliver our commitments to our customers. Early identification of risks and open communication is the best way we can work together to minimise disruption. Therefore we request that you notify your Thales procurement representative as quickly as possible of your business continuity planning, and of any issues that could cause delays in deliveries, availability of materials, or the provision of any services to us.
For information please find below a letter from the Senior Vice President, Group Chief Procurement Officer, Roque Carmona which you may have already received directly from the UK Chief Procurement Officer (CPO):
We want to thank our employees, suppliers and customers for their continuing diligence, flexibility and cooperation as we seek to respond and manage this public health emergency.
Finance Shared Services Centre
As a valued Thales supplier, we are now in a position to formally advise you that we have recently moved our Finance Shared Services Centre from our UK offices based in Crawley to our Thales Shared Services Centre in Portugal.
This means finance shared services activity and support will now be provided by the Thales Business Support Services (TBSS) team in Lisbon.
You may have already heard about these changes as we started to migrate the transactional services, with dual centre working, over to Lisbon in early February 2020. We have now completed this transition.
The contact email address that you use today for these types of queries has not changed. We do however have a new contact number for you to use which is 01635 736 280.
We are in the process of updating our documentation with the new contact number and we kindly ask you to update your records accordingly.
We will continue to work very closely here in the UK with the TBSS Lisbon team to help ensure a speedy and seamless service transition.
An ambitious and innovative value supply chain is essential to our operations. Suppliers play a crucial part in meeting the needs of our customers, so it’s only right that we invest in, and nurture, strong, lasting relationships.
Thales in the UK engages with suppliers and supply chains from around the world, but around 85% of them are right here in the UK. Sourcing locally is just one of the ways we contribute sustainably to our economy and jobs market, including supporting Small Medium Enterprises.
We spend around £750 million a year with our suppliers. We don’t just procure from them; we provide best in class development support to help them grow, improve and become more competitive. Our Supplier Development Managers support our suppliers to improve their capability and maturity, and also help many of them through the UK SC21 programme, which is aimed at creating world class supply chains for the UK aerospace and defence sectors.
Certifications, laws and regulations are critical to our operations at Thales in the UK, and we expect our suppliers to adhere to them with the same level of care. We are a member of the UN Global Compact Network, which defines and implements social regulations to foster “a more beneficial relationship between business and society”. In line with our member commitments, we only work with reputable suppliers who support our ethical policies and values, and uphold our cultural commitments.
You can download a copy of this presentation from the Documents area at the bottom of this page.
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