Keeping suppliers informed
The Coronavirus pandemic is evolving rapidly around the world, with responses differing across countries and companies depending on circumstances. So it is important that we keep you updated regularly on actions we are taking across Thales in the UK and how they affect our supply chain partners.
Our first priority is and remains the safety and wellbeing of our employees. We have reviewed our working practices so that we can maximise the potential to work from home while ensuring that working on site is limited to the absolute minimum necessary to deliver our projects and support our customers.
Of course, the Thales Procurement team remains at your disposal and your support is of course vital if we are to continue to operate our facilities and deliver our commitments to our customers. Early identification of risks and open communication is the best way we can work together to minimise disruption. Therefore we request that you notify your Thales procurement representative as quickly as possible of your business continuity planning, and of any issues that could cause delays in deliveries, availability of materials, or the provision of any services to us.
For information please find below a letter from the Senior Vice President, Group Chief Procurement Officer, Roque Carmona which you may have already received directly from the UK Chief Procurement Officer (CPO):
COVID-19 Communication to Suppliers
We encourage you to visit the Gov.UK COVID-19 support for Business and ADS webpages below to access the official advice being provided:
BEIS (Dept. for Business, Energy & Industrial Strategy)
We want to thank our employees, suppliers and customers for their continuing diligence, flexibility and cooperation as we seek to respond and manage this public health emergency.
Finance Shared Services Centre
As a valued Thales supplier, we are now in a position to formally advise you that we have recently moved our Finance Shared Services Centre from our UK offices based in Crawley to our Thales Shared Services Centre in Portugal.
This means finance shared services activity and support will now be provided by the Thales Business Support Services (TBSS) team in Lisbon.
You may have already heard about these changes as we started to migrate the transactional services, with dual centre working, over to Lisbon in early February 2020. We have now completed this transition.
The contact email address that you use today for these types of queries has not changed. We do however have a new contact number for you to use which is 01635 736 280.
We are in the process of updating our documentation with the new contact number and we kindly ask you to update your records accordingly.
We will continue to work very closely here in the UK with the TBSS Lisbon team to help ensure a speedy and seamless service transition.