In order to best serve the safety-critical air traffic management operations of its Customers, Thales offers a clear portfolio of Support Services: TopCare.
With TopCare, Thales provides efficient support for radars, navaids and automation products, providing total flexibility, availability, proximity and services customization, through adapted support packages. Indeed, Thales offers customers 3 services levels, thus enabling customers to choose the one that best suits their needs and budget.
A wide range of services is available for each of these 3 customisable levels, to achieve the required operational availability and needs of the customer:
TopCare is designed to answer customers’ support needs in an increasingly challenging operational environment that requires the highest level of efficiency and reliability.