With an extended services contract tailored to your specific needs, you can focus all your attention on your operational missions, while seasoned support professionals provide contractual assurances that your systems will be available when you need them.
Professional support services enable you to extend the service life and enhance the performance of both new and legacy systems. By building on previous investments, rather than buying new systems, you can maximize your naval capabilities cost-effectively. Our commitment extends far beyond the scope of conventional service contracts. We bring you access to the capabilities of the entire Thales organization and its in-depth knowledge of the naval, air, space and security environments. We support your equipment and systems – and even entire platforms and fleets – from cradle to grave. We provide all types of services, ranging from Integrated Logistic Support to upgrades, modernizations, overhaul, service life extension, reactivation and even end-of-life disposal, under contractual arrangements that are tailored to your specific requirements and priorities.
Contractor Logistic Support arrangements offer an agreed level of system availability for a fixed price. These performance-based solutions include guarantees of spare part availability, and contractual commitments on turnaround times and overall system availability. Contractual incentives to reduce costs, achieve availability targets and continuously improve performance deliver clear benefits for customers and optimize resourcing throughout the supply chain. Performance-based contracts reflect a growing trend towards closer working relationships between naval customers and their service providers. We have successfully developed this partnership approach in many of our countries of operation. Our experience is that Integrated Project Teams with shared objectives, responsibilities and values are in the best position to innovate and make cost-conscious decisions.
To further reduce overhead, we can also provide total through-life system or platform support for any configuration of Thales and/ or third-party equipment, with guaranteed availability or capability
- Australia: MHC Huon Support and Collins submarine Scylla Sonar
- France: Barracuda-class submarine sonar CLS, CMT support, MINREM (Dupuy de Lôme), TRANSFOST and MATILDE
- Netherlands: TACTIS support, KKW Support, Squire CLS
- UK : Sonar CLS; EW CLS