For over 40 years, Thales UK has played a major part in Thales Group’s global vision: to make people, property and information safer and more secure.

We research, develop, manufacture and supply technology and services within the Aerospace, Defence, Security Transportation and Space sectors. Our effective and innovative strategies play a leading part in shaping the steady convergence of military and civil technologies for both domestic and export markets.

At Thales UK, we invest heavily in research and development to identify and address market needs before they arise. Our work is critical in protecting civil and military platforms as well as critical infrastructure from the ever-growing threat of cyber-attacks. We support countless transactions, journeys, missions and communications around the clock.
 
We have a strong emerging talent footprint and employ thousands of highly skilled engineers and technicians across the UK. With a total workforce of over seven thousand we operate out of twelve key locations as well as multiple customer sites.

We are working with our customers to create a safer world by providing tools needed to perform critical tasks through enhanced information gathering, decision making and communication.
 

Our work is at the forefront of safeguarding people and organisations in the UK, and across the globe

  • More than 130,000 passengers use Thales in-flight entertainment systems every day, equivalent to almost 50 million viewers per year
  • Thales secures the information systems of 19 of the world’s 20 largest banks
  • Thales provides the Royal Navy with the key situational awareness sensors and systems to allow the fleet to operate effectively at sea
  • Thales in the UK has a long history of exporting particularly in sonar, optronics and aerospace solutions
  • Almost every train in the UK is fitted with the Train Protection & Warning System provided by Thales, helping to keep our railways safer 

Together. Safer. Everywhere.

Key figures

6,500
Employees
12
Sites
£75m
R&D investment

Activities

  • Aerospace
    Thales provides advanced hardware and technology, plus extensive support and training, for all types of aircraft. We are a ‘first-tier’ partner for the world’s leading aerospace manufacturers.
  • Defence
    Thales UK works with air forces, navies and armies both in the UK and export market as a significant defence contractor and systems integrator, helping to equip almost every major platform in service or in development with the UK armed forces.
  • Security
    Thales UK is a recognised world leader in the design and supply of critical systems and resilient solutions that help governments, local authorities and civil operators protect citizens, sensitive data and infrastructure against complex threats.
  • Transportation
    Our technology and systems allow transport operators all over the world to implement complex upgrade and modernisation programmes, working collaboratively with us as a trusted partner.

Innovation in the UK

In many cases, we develop not just new technology but a whole new way of doing things.

Find out more…

Corporate responsibility

For a company that's serious about acting responsibly, good intentions are simply not enough. Thales has recognised this for some time, progressively embedding corporate responsibility in all its business processes.

Find out more

 

165 matching job(s)

  • Senior Infrastructure Support Engineer


    Primary Purpose of the Role:
    Support, manage and maintain core server and infrastructure systems and services critical to the running of the business. Provide a 3rd line level of support and have an excellent working understanding of Wintel, Active Directory, Exchange, Virtualisation and Netapp technologies, in an ITIL environment.


    Key Responsibilities and Tasks:

    • Manage 3rd line incidents and service requests to SLA
    • Responsible as subject matter expert for providing advice and guidance within assigned areas of technical specialism (i.e Wintel, AD, Exchange)
    • Contribute towards ensuring that infrastructure services are available within the defined SLA
    • Contribute towards ensuring the infrastructure has capacity to meet current and planned future needs
    • Report on overall IT estate health and performance, justifications and risks, and prioritise work for the IT department accordingly
    • Contribute in the creation and documentation of best practice working methods and processes for use within the IT team and for the business
    • Liaising with external and internal suppliers for both the provision and repair of infrastructure services
    • Participate in Incident, Major Incident and Problem Management processes
    • Assist in the development of team members through knowledge sharing & providing guidance and mentoring
    • Successful stakeholder management across the customers' business including Service Management, VIP's, Personal and Executive Assistants, Senior Management and end users directly.
    • Translate business needs in to working solutions.
    • Provide technical assistance in the project delivery of IT Infrastructure solutions in response to business needs.
    • Contribute to the technical roadmap of IT infrastructure




    Skills:

    Essential

    • Advanced knowledge of Microsoft Windows Server 2003-2012
    • Advanced knowledge of Active Directory
    • Advanced knowledge of Microsoft Exchange Server 2013
    • Documentation creation
    • Ability to work within a team & individually



    Desirable

    • Knowledge of Storage Technologies – Netapp
    • Knowledge of Virtualisation technologies, especially VMware / Hyper-V
    • Working knowledge of SCCM
    • Cisco Networking (Routers, Switching and Firewalls)
    • Knowledge of Cyber Security
    • Unix/Linux Support
    • ITIL
    • Knowledge of Disaster Recovery



    Experience:

    • Experience in a similar customer facing senior support role
    • In depth technical knowledge of Microsoft technologies and Operating Systems and best practice processes for the delivery and management.


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  • Head of HR
    Fixed Term / Temporary -

    Head of HR

    Thales people design solutions that enable two thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. In the UK, our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference. Join Us.

    Primary Purpose of the Role

    This role is essential to the development and delivery of the business strategy with the role holder playing an active role in the Domain of the Country Business Unit (CBU)/Function management team to which they are aligned, and the wider UK HR function.  The Head of HR is directly accountable for the interpretation of business strategy and development, articulation and execution of people related strategies and HR interventions that support the delivery of the Domain (CBU)/Function objectives and future growth and profitability for their Domain/Function and of Thales in the UK


    Key Responsibilities

    •Accountable for the interpretation of the Business Unit/Function business strategy and the  implementation of HR activity that contributes to future profitability in their segment.

    •Measurably contribute to the leadership, growth and profitability of the Domain/Function through effective development and delivery of the Domain/Function people strategy.

    •Identify the strategic business activities that require HR support and develop a supporting HR strategy to deliver successful outcomes against the long and short-term objectives of the business.

    •Direct accountability for the engagement of the HR function to ensure HR services are designed and delivered that support business strategy

    •Coach, challenge and advise the management team to ensure business objectives are delivered.

    •Demonstrate specific contribution to the business performance through agreed metrics.

    •Act as the Key Account Manager and key interface for the Domain/Function with other parts of the HR function, drawing on specialist HR support & resources to deliver the HR strategy.

    •Deliver Group and UK HR projects, policies and strategies in the Domain/Function, agreeing any local differences in advance

    •Act as an advocate for Company values at all times and ensure others act as role models within the function and management team to which they are aligned

    •Develop the capability of the HR function and improve line management capability within the overall Thales UK business


    Skills, Qualifications and Experience

    •Experience in an influential HR role, operating as part of a management team in a medium matrix organisation or part of a senior management team in a small matrix organisation.

    •HR experience in businesses at various stages of the business life cycle.

    •Experience of all of the key elements of an HR Generalist’s role.

    •Demonstrable experience of implementing solutions to developing talent in an organisation.

    •Demonstrable experience of managing change in an organisation..
    Desirable

    •HR experience in a variety of business sectors/markets

    •HR experience in a number of different companies/business cultures

    •Experience in developing export or international markets
    .
    •Experience of working in a project based environment

    •Degree level qualification


    How to apply
    To be considered for this role, please click on the apply button.

     

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  • Project Manager
    Regular Employment -

    Project Manager
    Canary Wharf, London

    The technology and systems expertise offered by Thales’s Transportation team powers safe, reliable and efficient services to rail networks the world over. In the UK, we deliver advanced signalling, supervision and control, integrated communications, security and information systems for urban rail, mainline rail and road networks. As we continue to grow our business, we need the best talent to join us and deliver world class solutions.

    Following THALES’ successful partnership with London Underground (LUL), modernising London’s underground signalling infrastructure on the Jubilee and Northern upgrade project (JNUP), we have secured the £760million 4 Lines Modernisation Programme (4LM).

    THALES is delivering an Automatic Train Control (ATC) system for four of London Underground’s Sub Surface Rail (SSR) lines: District, Circle, Metropolitan and Hammersmith & City. The programme has a five year duration and is a comprehensive solution including management, design, development, manufacturing, supply, delivery, construction, installation, integration, testing, commissioning and migration.

    THALES UK are working in collaboration with the client and our colleagues in Canada and India to deliver this project.

    We are currently recruiting for a Project Manager to provide a considerable contribution to the 4LM project through financial responsibility, overall change control, commercial awareness and stakeholder management across this flagship, multi-national programme.

    This is an excellent, development opportunity for an ambitious individual and is a key position within the 4LM project team; offering the opportunity to manage and contribute to a portfolio of project streams and a platform to progress into a leadership position.

    This is a full time, permanent position based in our client’s Westferry offices, Canary Wharf.


    Duties & Responsibilities

    - Ensure all aspects of programme governance are in place:
    •    Budget management – margin and revenue maintained
    •    Planning – Delivery schedule maintained
    •    Quality – Metrics available demonstrating adherence to Quality plan
    - Facilitate Project Execution
    - Actively manage both Risk and Opportunities
    - Report to Management on the progress and performance of the project
    - Manage, develop and motivate project team
    - Manage all project stakeholders; ensuring strong communications are established and maintained
    - Ensure appropriate Project Governance

    Skills & Attributes

    - Extensive experience of Project Management within Rail (preferably London Underground), Transportation or a transferable project environment
    - Experience in Project Managing projects  > £10m
    - Demonstrable knowledge of THALES and our project environment
    - Experience working with Signalling technology
    - Full business lifecycle management, including capture, qualification and developing capture plans and winning strategies
    - A proven and empowering leader within a matrix style organisation
    - Extensive client and stakeholder management
    - A “strategic approach” to dealing with partners, clients and staff
    - A positive attitude combined with excellent interpersonal and motivational skills
    - An ability to embrace and encourage change
    - Experience of working across boundaries, including knowledge of commercial management, best practice supply chain and finance functions
    - The ability to interface with clients at a senior level
    - Commercial/financial/business acumen
    - Willingness to work in a collaborative environment
    - Prince/APM qualified
    - Engineering or Business Degree

    Desirable

    - Experience working with SelTrac
    - Experience in LU Rolling Stock and on-board technology
    - Knowledge of a range of transportation solutions (eg. Signalling, Train control, Communication and safety systems)

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  • Design Engineer - On Board Systems
    Regular Employment -

    Design Engineer – On Board Systems Integration

    London / Manchester / Birmingham  

     

    The technology and systems expertise offered by Thales’s Transportation team powers safe, reliable and efficient services to rail networks the world over. In the UK, we deliver advanced signalling, supervision and control, integrated communications, security and information systems for urban rail, mainline rail and road networks. As we continue to grow our business, we need the best talent to join us and deliver world class solutions.

     

    We are currently recruiting for a Design Engineer to support On Board Systems Engineering for Train Control Systems , working on bids and existing, projects.

     

    This is a full time, permanent position based either in London or Manchester.

     

    Duties and responsibilities

     

    Support On Board System Integration Bid Process providing technical input for concept design including:

    -          Vehicle surveys

    -          Concept design documentation

    -          Compiling Bill Of Materials

    -          Requirements assessments

     

    Support to projects

    -          Stakeholder management

    -          Rolling Stock design process

    -          Integration Control document production

    -          Design Manager activities

    -          Project engineer on site activities

     

    Skills and experience

     

    ·         Extensive Rolling Stock Engineering experience, preferably in the design and project delivery environment

    ·         Experience managing senior level stakeholders 

    ·         Knowledge of train control systems

    ·         Knowledge of Integration requirements

    ·         IP train systems knowledge an advantage

    ·         Minimum Ba degree  or equivalent

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  • Service Desk Analyst
    Regular Employment -

    Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We’re a leading name in our markets and a diverse, constantly evolving organisation. Join us.


    The purpose of this role is to work as part of the UK Service Desk Team.
    This is a dual role offering split work streams covering IT support to all business users, logging incidents and Service Requests in the Service Desk tool (Service Now) and diagnosing and managing these incidents through to resolution as well as providing implementation support to Service requests. The split will be approximately 50 :50, however this will be dependent on volumes.


    Key Responsibilities:

    • End to end call management of incidents through to resolution as required to ensure the incidents are fixed to the satisfaction of the customer and in-line with SLAs.
    • Responsible for answering all calls to the Service Desk within the SLA response times.
    • Raising Service Requests from users either via the phone or online portal
    • Accurately recording all incident details and resolution activity into the Service Desk tool.
    • Assisting Problem Management in the provision of root cause analysis and troubleshooting ensuring that all data is accurate and up to date where applicable
    • Providing a high level of first time fix for all incidents.
    • Escalating incidents to the next level of management or technical support where SLA timescales are reached.
    • Ensuring regular communications updates are provided to the customer until incidents are resolved.
    • User account creation in Active Directory and NT
    • Email account management in Exchange 2007\2013
    • Full lifecycle administration of Windows Shares in NT and Active Directory
    • Deployment of Virtual Machines within VMWare
    • Configuration and deployment of Microsoft Office suites and other software
    • Adherence to Thales procedures, working practices and department specific processes.
    • Other ad-hoc duties as required to support the Service Management operation.


    Typical Day:

    Signing on to the phones at the start of the shift, taking calls from all areas of business regarding incidents, service requests or escalations. Monitoring of the on-line portal and email accounts. Working on Implementations, deploying software and creating shared folder access.

    The Service Desk covers Monday to Friday 07:30 to 18:00 as well as Saturday mornings 08:00 to 13:00. The role would involve working as part of a large SC Cleared team taking telephone calls from users from all areas of the business as well as monitoring the on-line portal, deploying software and managing Service Request implementations.


    Skills & Experience Required:

    • Experience of working on a service desk dealing with a large variety of issues, applications and assets. Knowledge of Enterprise Volt, Windows 7, Exchanger, Outlook and other MS Applications would be an advantage. The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers.
    • Ideally someone from a customer service and IT background used to working in a large team. Be able to adapt to changing environment and priorities depending on business needs. Excellent customer service skills. Be able to demonstrate a methodical approach to problem solving and troubleshooting of both IT related issues and Service Management related issues.



    To be an integral part of our Service Support team please apply below.


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  • Technical Author
    Regular Employment -

    Technical Author
    Permanent
    Full Time
    London
    required : LUL LUCAS Certified

    Primary Purpose of the Role:

    The development and optimisation of the GTS Fields Services Organisation has lead to an opportunity for an experienced Technical Author to join the Test and Commissioning Team.
    This is a vital role that will enable the production of technical documentation and verification of technical information for both our clients externally and internally.
    The key focus is to ensure we provide a consistent quality of technical documentation and information across UK Field Services.
    The post holder will be required to work unsocial hours at short notice and/or a shift pattern that will change dependant on project and resourcing requirements. (the THALES shift allowance is 1.3 for overtime and night shift, it is 1.5 for weekends)

    ROLE:

    As a technical author, your work would typically involve:
    - producing new documents
    - updating or rewriting existing documents
    - collecting relevant, often very complex, information
    - presenting the information in the simplest and most appropriate way

    External
    - Client Document Control

    Key Responsibilities and Tasks:

    - Responsible for writing standard technical documentation in accordance with project requirements and company policies, and produce updates to documents in support of engineering changes
    - Produce and manage the installation, testing and support documentation for the field services team
    - Collect and collate evidential documentation to support internal and external audit requirements.
    - Compilation of evidence and Production of formal reports or Publications for internal and external clients

    Experience:

    Essential
    - Background working within London Underground environment or Network Rail
    - Experience of technical writing
    - Communications experience
    - Experience in a project environment with excellent stakeholder management skills

    Desirable
    - Experience within signalling commissioning/maintenance team

    Qualifications:

    Essential
    -    Technical Communications/Professional Writing qualification
    -    MS Office Skills
    -    Adobe suite proficiency


    Thales UK
    Thales UK touches all of our lives, every day. Our expertise in secure network communications safeguards as many as 3.7 billion BACS transactions, worth around £1 trillion, every year. We are a leader in onboard equipment for civil and military aircraft.

    What we do

    Thales UK: Transport
    Transport networks around the world rely on technology and systems expertise from Thales for safety, reliability and optimised capacity. Our main markets in the UK are urban rail, mainline rail and roads, where our solutions include signalling (train control, axle counters, interlockings, train protection and warning systems, services), supervision and control, integrated communications, security and information management.


    What we offer you

    At Thales we provide CAREERS and not only jobs.

    We value talent and provide growth paths to all depending on the individual skills and abilities to move up the ladder.

    With Thales employing 68,000 employees in 50 countries and 43% of all Thales UK roles being filled via internal movements our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields.

    to be part of the THALES team please apply below:


    *LI-GS

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  • Supportability Engineer
    Regular Employment -

    As the European number one in defence electronics and the world number two in defence radio communications, Thales is a leading name in the global defence and security markets. In addition to equipping over 40 naval forces across the globe, we have a proud 125-year heritage here in the UK. Today that is represented in our key role delivering the Queen Elizabeth Class aircraft carrier and our programmes include the world's most advanced, fully integrated, passive and active search and attack sonar suite fitted to the new Astute Class submarine.

    We are looking for a Supportability Engineer to join our team based in either Templecombe or Cheadle. The Supportability Engineer will work as a member of the Supportability Engineering Team to carry out Supportability Engineering in support of Maritime Mission Systems and equipment throughout the Product Lifecycle.

    Key duties and responsibilities:

    • Undertake supportability engineering, availability, reliability and maintainability analysis including; failure modes, effects and criticality analysis and supportability and logistic support analysis.
    • Produce the supportability case.
    • Produce the reliability and maintainability case.
    • Write and maintain the reliability and maintainability plan.
    • Manage suppliers regarding the Integrated Logistic Support (ILS) subcontract.
    • Produce integrated support plans.
    • Tailor requirements and standards.
    • Undertake supply support tasks including codification and spares ranging and scaling.
    • Identify risks and issues and propose possible solutions.
    • Integrate supportability into the design community and present supportability at design reviews.
    • Assist in improving company supportability engineering processes.
    • Contribute towards the development of support solutions during the bids and proposals stage.

    Skills and experience required:

    • Experienced in supportability engineering, availability, reliability and maintainability analysis, and technical publications tasks, ideally within the Defence industry, although other sectors will be considered.
    • Able to identify problems and propose possible solutions on programme cost, schedule, performance and long-term support implications.
    • Understanding of bid process and able to generate Invitation to Tender (ITT) ILS requirements.
    • Competent in undertaking a range of tasks within the Integrated Logistic support discipline
    • Knowledge and experience of UK MoD procurement and support policy.
    • Computer literate with practical use of Integrated Logistic Support software packages.
    • Degree in relevant Engineering subject, or equivalent Higher Qualification or combination of relevant practical and academic experience commensurate with the role requirements.

    To Apply:
    Please follow the Apply link


    *LI-DH

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