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Thales awarded a new maintenance contract by Keolis-MHI for the Dubai Metro

  • Keolis-MHI, a joint venture led by Keolis that includes Mitsubishi Heavy Industries (MHI) and Mitsubishi Corporation (MC), appointed Thales to provide corrective maintenance, on-demand system enhancements, repairs and spares for signaling and communication systems of the Dubai Metro, the world’s longest automated metro.
  • Thales’ management system optimizes energy consumption and improves the overall connectivity, efficiency and performance of the metro to ensure a smooth passenger journey. 

Thales has been appointed by Keolis-MHI, the French Japanese consortium, to maintain some signaling and communications equipment of Dubai Metro, the world’s longest automated metro line. 
Thales will provide corrective and predictive maintenance, on-demand system enhancements, repairs and spares for the red and green metro lines and the Route 2020 extension.  

In March 2021, Dubai Roads and Transport Authority (RTA) selected Keolis-MHI to operate the metro and tram networks for next 15 years. As a world-renowned leader in automated trains, communication and ticketing systems, Thales has been selected by the consortium to optimize the maintenance and performance of the signaling and communication systems of the Dubai Metro.

Thales has a longstanding relationship with the RTA, working with the authority on the Dubai Metro to improve urban mobility and provide the latest enhancements to solutions that are already in service. Thales has equipped the driverless trains on the red line, green line and Route 2020 extension with a range of solutions, including SelTrac™ signaling technology, integrated supervision, telecommunications, passenger services, security and automated fare collection systems powered by Thales’s Transcity Up solution and PG600 gates.  

Thibaut Paillat, Mobilization and Transformation Director of Keolis-MHI: “We are committed to enhancing the passenger experience and delivering on RTA’s vision of world-class, smart and sustainable mobility for the people of Dubai. We are pleased to partner with Thales, whose proven experience and expertise in working with RTA on the Dubai metro network makes them the right trusted partner.”
Bernard Roux, CEO Thales in UAE: “Thales has been a long-standing partner in UAE’s mission for urban mobility, supporting this vision through industry, innovation and education. We are committed to building a future that we can all trust, and we are working closely with Keolis-MHI and the RTA to ensure the highest standards of operations and maintenance on the Dubai Metro.” 
Tarek Solimane, Communication Director MEA