The aviation industry is no stranger to calamity. It has overcome many crises over the past 40 years. Our industry is nothing less than resilient, and our ability to bounce back is a testament to the crucial role we play in the global economy. Each crisis drastically changes the way we fly forever; and Covid-19 will be no different. While there remain to be a lot of unknowns, we do know one thing for certain – we will get past Covid-19 and together we will recover.
This white paper outlines challenges and solutions associated to air travel in a post pandemic world and provides insights to the future of air travel. Some of the measures described in this paper are quick wins. Others are designed to deliver long-term transformation. Not only will airlines continue to put passengers at the center, but we need to help them deliver an outstanding service by providing additional capabilities to crews while limiting physical interaction, and we shall do this leveraging technology.