With our 25 years’ experience of manufacturing and supporting IoT integrations, we have unrivalled Know-How of mastering the complexities which can occur throughout the design process. We’re here to help and share our knowledge with you! Expert advice, specialized tools and high-tech facilities are offered within our Cinterion® Support Packages. The suite of support packages is designed to ensure your design runs smoothly from the design-in stage to production.

5G mmWave Design-In Consulting
In 5G and especially within the mmWave spectrum new challenges rise which require strong collaboration from the very beginning of your new project. With the schematics and layout review package, our experts will be able to provide advice and feedback regarding all critical aspects of your PCB such as e.g. power supply and RF design.

Schematics Layout Review
With the schematics and layout review package, our experts will be able to provide advice and feedback regarding all critical aspects of your PCB such as power supply and RF design. They can offer hints and guidance about best practice approaches in the design of WAN hardware applications.

Basic Sample Review
With the basic qualification check our experts will check the status of the design process. The sample(s) will be verified for the possibilities of further measurements and tests. Our experts perform the qualification with each sample sent to the support centre. The most valuable feedback can be achieved when the samples are provided at an early development stage.

5G mmWave Beamforming Consulting
With 5G and mmWave new challenges rise which require strong collaboration from the very beginning of your new application. The target of this support package is to help select, evaluate, integrate and optimize the appropriate antenna for your application.

5G Thermal Design Consulting
Realising superior power dissipation and management will lead to an application which is robust to variation of the ambient temperature. An optimised thermal solution is required for the modem / modem card as well as for the mmWave antennas e.g. to reduce degradation of the output power.

Antenna Consulting
The antenna is a key element in a wireless application. The performance of the antenna influences both the quality of transmission and the generation and radiation of unwanted spurious emissions. The target of this support package is to help select, evaluate, integrate and optimize the appropriate antenna for your application.

Basic Sample Review
With the basic qualification check our experts will check the status of the design process. The sample(s) will be verified for the possibilities of further measurements and tests. Our experts perform the qualification with each sample sent to the support centre. The most valuable feedback can be achieved when the samples are provided at an early development stage.

Audio Measurement
By performing the audio measurements on the device our experts will verify the quality of the audio interface. As a result of the audio measurements and adjustments our engineers will provide the appropriate and optimized settings for the built-in module.

SIM UICC Electrical Tests
Electrical SIM/UICC tests verify the reliability of the SIM/UICC signals, the SIM/UICC voltage levels, as well as crosstalk and current spikes on the SIM/UICC interface of your product. The electrical SIM/UICC test ensures that your product will pass the SIM/UICC electrical tests during GCF/PRTCB approval.

Electro Static Discharge Test
With the Electro Static Discharge test package, our engineers will ensure that your application device can fulfil the requirements accordingly to the EN61000-4-2 which is required to achieve the ESD certificate. The tests will be performed on the running application, during a test voice call.

GNSS Sensitivity Tests
With the GNSS sensitivity and compliance pre-test, experts will check the status of the design process. The Sample(s) will be verified for the possibilities of further measurements and tests. Our experts perform the qualification with each sample sent to the support center. The most valuable feedback can be achieved when the samples was provided at the early development state.

Electronic RF Antenna Development
Our Electronics team at Sigma Connectivity do design, simulation, implementation and verification of analog and digital electronics, as well as radio design with very complex and integrated layouts. This includes a complete electronics system design with microprocessors, memories and sensors, including audio and opto solutions. We offer full RF platform design and integration as well as RF module integration.

Mechanics Development
Our processes enable industrial designers and experienced engineers to bring your product ideas to life in close cooperation with you and our global network of suppliers. We provide unique capabilities of system level integration and
miniaturization and have proven experience in electro-mechanics, water proof design, moving parts, and various fastening methods.

Driver Integration
The package contains support for the integration and configuration of Cinterion drivers into your Operating System to enable the full feature set of Cinterion Modules in your application. We offer you driver for Windows, Linux, and Android, this includes USB, serial, Radio Interface Layer (RIL), and multiplexer driver.

Data Performance Verification
With the Data Throughput Performance Verification Package, our experts will be able to provide advice and feedback regarding the performance of your devices. We provide results and hints about best practice approaches in the design of WAN data performance, especially for 3G, 4G and 5G network data throughput. Beside this, our experts will provide benchmarks of the performed measurements compared with our Development Boards.

Application Verification Testing
In order to make the Application Verification Testing cost-efficient and effective, the overall test strategy is to select a test scope in order to validate the application, connection efficiency and network compatibility of the Application with the operator network and services, and to minimize any detrimental effects to the Operator network.

Subscription Management Testing
The usage of remote subscription management technology according to the GSMA specification requires that the connected device is compliant and behaves proper in respect with all the remote subscription management operations. Thales DIS AIS IoT offers this dedicated Support Package for Device Testing to simplify and speed up connected device solution design, development and deployment.

Ofono SW Integration
Our trained engineers will compare customer branches to the Thales DIS AIS IoT inhouse Ofono branch, and the official branch. They will assess the effort of the integration into the customer application and assist in the integration of modules and work with supervisor applications.

IoT Suite Module FOTA Support
The Package contains support for the configuration of the modules IoT Service Agent on the module and also assist you with the set-up for special network conditions like private APNs. Besides this we will support you with the configuration of the IoT Suite web portal Front-End service and how to run FOTA campaigns for your fleet remote subscription management operations.

BlueBox Testing and Analytics Services
The BlueBox is a 12V based test system, which contains 2 evaluation modules (DUT + remote module), a Linux PC for automation and a 256-GB SSD for storing trace files. The modules can be switched on / off via GPIO pins from the Linux PC. The target is to reproduce a customer issue or check field capabilities of the UE.

Security Consulting
The Security Check provides a valuable analysis of the communication protocols used, including any recommendations to improve the overall security while keeping the focus on your use case. You may be offered access to the high-security specialists at Thales’s Trusted Labs for further work.

SW Application Development
Our teams have specialist competence in embedded system development ranging from OS-less systems to embedded Linux running on multi-core CPUs. We have expertise in implementing power-efficient solutions incorporating Machine Learning in small embedded devices that can be used in different domains covering use cases from asset tracking to predictive maintenance.

5G mmWave Approval Consulting
With the approval consulting support package our experts explain the basic principles of 5G mmWave certification and assist at the network provider acceptance tests.

5G mmWave Pre-Approval RF Measurements
With 5G and mmWave new challenges rise which require strong collaboration from the very beginning of your new application. The Pre-Approval test has the aim to check if the device fulfills the requirements for the target market.

Approval Consulting
With the approval consulting support package our experts explain the basic principles of approval tests for e.g. GCF, PTCRB and assist at network provider acceptance tests.

Pre-Approval RF
The Pre-Approval test has the aim to check if the device fulfills the requirements for the RED, FCC, GCF and PTCRB approval. Also during the test our engineer will verify if the application does not interfere with any frequencies outside the GSM/GPRS, WCDMA/HSPA, LTE, LTE-M and NB-IoT spectrum.

SMT Production Consulting
In co-operation with selected technology partners who are specialists in SMT quality assurance & analysis, this support package provides an opportunity for our customers to have their application analysed for SMT production integrity and to identify/rectify SMT specific related issues in their application.

5G Customer Training
With 5G new advantages but at the same time challenges as the mmWave handling rise which require strong collaboration from the very beginning of your new project.
The target of this support package is to help you to develop knowledge about 5G, our products, the challenges and required processes within the development up to the deployment.