Thales's Network Operations Centre (NOC) Services have been designed to provide you with a 24 hours a day, seven days a week, 365 days a year network monitoring service with fast, easy monthly service agreements and billing, putting you in complete control.
We have a purpose built NOC which proactively monitors customer networks helping to identify issues as soon as they arise, enabling faster decision making, reduced business impact, enhanced security and significant cost savings. Our NOC operates at a minimum 99.99% service level, and uses state of the art tools and technologies to monitor and manage your network to ensure its integrity and security at all times.
User Benefits
24 hours a day, seven days a week, 365 days a year support service
Completely scalable to meet your needs
Multiple channels of communication – phone, email and web portal, for fast and easy interactions with the NOC team
Directly connected with our Security Operations Centre, ensuring issues are discovered and managed instantly
Comprehensive disaster recovery process in the event of major incident
Your systems managed by a dedicated team of network monitoring experts from Thales
Easy to implement service, with little or no impact on your business operations
Delivers significant uplift in security levels while reducing operating costs over current services
Features
- Incident Management Services
- Event management
- Access management and control
- Problem management and resolution
- Certified to ISO 27001 and processes compliant to CESG Assured Services