Thales tailors its service offering to meet customers’ needs through a process of continuous innovation, deploying cutting-edge technologies to provide new approaches to service delivery including full service solutions.
Acquisition & Engineering Services
Designing System Performance
- Service architecture & engineering
- System integration on vehicle and shelters
- Deployment & installation
Support Services
Delivering Operational Performance
- Contractor Logistic Support (CLS)
- Maintenance, Repair & Overhaul (MRO)
- Performance based contracts
- Identification and asset tracking
User and Managed Services
Maximising users’ performance
- Whole Fleet Management
> Whole Fleet Management
- End to end Supply Chain Management
- Communication & information secured services
> Satcom & Information Services
- Training, rehearsal & mission preparation
Worldwide Service Delivery Resources
- 1,000 dedicated people worldwide
> International Service Centre Network
- Equipment and System through-life industrial support
- Mission Support Centres in over 30 countries
> Systems Support & Service Desk
> International Service Centre Network
Ensure continuous user satisfaction
> Web portal : Customeronline
> Contact Centre
> E-learning
> Open Asset
Delivering operational performance
Our products:
- MUST Mobile Services for Logisticians
- REMAIN REMote Assistance and INvestigation
- STARMATE: SysTem using Augmented Reality for MAintenance Training and Education
- BTE 2000 Test Bench
- MARISE Optronic Test Bench
- DDR Deployable Diagnosis and Repair
- CELINE: The Collaborative E-Logistics INfrastructurE