Thales wins Secure IT Outsourcing contract with France’s leading private healthcare provider
Thales has signed a secure IT outsourcing contract with Ramsay Générale de Santé, the largest private hospital group in France, in the first phase of a global project to upgrade the organisation’s entire information system. The project is part of the transformation of the information systems of major companies and essential operators.
The five-year contract includes a full range of IT hosting, security, operation and administration services.
Based on a new technology platform tailored to the specific requirements of this major player in the French healthcare sector, the project will initially cover all central functions, including financial services, collaborative applications and key specialities.
In view of the mission-critical nature of the Ramsay Générale de Santé information system, Thales is offering a particularly high level of service. The terms and conditions of this Service Level Agreement are particularly stringent both on a technical level and in terms of regulatory compliance. For example, the contract stipulates that Thales must be officially certified as a health data hosting organisation by France’s healthcare information systems agency (ASIP[1]).
To ensure compliance with ASIP requirements, the IT outsourcing contract with Ramsay Générale de Santé stipulates that digital data must be secured at all times and that specific change management and incident management processes must be in place.
“Thales is proud to be working with Ramsay Générale de Santé, France’s leading private hospital group. This new contract is a further endorsement of our role as a strategic partner in the secure digital transformation of government agencies, essential operators and major companies,” said Laurent Maury, Vice President, Critical Information Systems and Cybersecurity, Thales.
[1] Agence des Systèmes d’Information Partagés de Santé
Key points
- Thales to support the secure transformation of Ramsay Générale de Santé’s critical information systems.
- The contract includes a stringent Service Level Agreement with high-grade data security protection.
- Ramsay Générale de Santé is the largest private hospital group in France.
“This project marks the beginning of the operational phase of our vision for the group’s information systems.
Thales is helping us transform our IT from a resource-based approach with direct costs of ownership to a system based on Service Level Agreements with each work unit provided for a fixed fee over the duration of the contract.”Christian Pilaud, CIO of Ramsay Générale de Santé
About Ramsay Générale de Santé
Ramsay Générale de Santé is France’s largest private clinic and hospital group. As of 1st July 2015, the organisation operates 115 private hospitals and day surgery facilities, treating the full range of conditions in the fields of medicine, surgery and obstetrics, after-care, rehabilitation and mental health. Ramsay Générale de Santé is a patient-focused organisation offering comprehensive, coordinated and personalised care. Over 22,000 staff and 5,000 doctors treat 1.5 million patients each year at Ramsay Générale de Santé facilities: they are the company’s most important asset and key to high-quality, responsible care. Find out more: www.ramsaygds.com
About Thales
Thales is a global technology leader in the Aerospace, Transportation, Defence and Security markets. In 2014, the company generated revenues of €13 billion with 61,000 employees in 56 countries. With over 20,000 engineers and researchers, Thales has a unique capability to design and deploy equipment, systems and services to meet the most complex security requirements. Its unique international footprint allows it to work closely with its customers all over the world.
Thales designs, develops, integrates and delivers high value-added services to protect critical information systems for the most demanding users. Thanks to its fifteen IT service centres and five highly secure data centres, Thales is able to commit to very high levels of service in line with the requirements of its public-sector and corporate customers. Its capabilities include outsourced management of critical infrastructure (dedicated and cloud), development and integration of high-performance, high-integrity software, and support, upgrade and security maintenance of critical information systems.