Our new Digital Services platform responds to two critical requirements of rail operators today. One is to understand passenger behaviour and journey patterns to improve the passenger experience and to keep rail offers competitive with other transport options. The other is to provide predictive maintenance for the vast physical rail network, keeping all remote equipment secure and dependable at all times.
Victor Borges, Thales Digital Product Manager,
Another big advantage of the new platform: packaged as a service accessible through the Cloud means that the cost to operators is only a fraction of what they would need to spend to create these essential services on their own.
The Digital Platform illustrates how Thales is harnessing for rail operators its unique combination of rail transport systems experience with expertise in all of the technologies needed for their essential digital transformation---Big Data Analytics, Connectivity, and Cybersecurity.
Digital services are transforming the rail industry
Both of its service components are already providing invaluable assistance to rail operators, some of whom are partners with Thales in developing them. Victor Borges explains, “We are providing a secure environment for all of our customers’ digital services and applications. The Thales Digital Platform also allows them to explore their data with intuitive tools and visualisations.”
Naia uses big data to estimate the passenger numbers on platforms and trains and also applies a unique mathematical algorithm to reconstruct passenger journeys and behaviour. This gives operators the insights they need to improve the passenger experience and to boost revenue.
TIRIS correlates data from the many and diverse physical rail assets such as remote railroad switches to provide the information needed by operators to decide on maintenance requirements. This responds to rail operators’ needs to reduce maintenance costs and to improve reliability. To achieve these goals, there are for predictive tools to forecast equipment failure.
Victor Borges concludes, “TIRIS AND Naia demonstrate the power of digital services to deliver multiple benefits for both passengers and operators in rail as throughout the transport sector by vastly improving operations and maintenance. Our Protostellar offer also can revolutionize transport logistics and supply chain management through more useful information