Subscription Management Discovery Service

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Thales Subscription Management Discovery Service aims at enhancing the eSIM connectivity activation for consumer devices. It simplifies the customer experience of :

• connecting an open market consumer device to the mobile network with the offer of their choice.
• activating a MNO-subscription bundled device.

Indeed it makes eSIM activation seamless and works for any device:

• In the case of consumer devices sold independently from a mobile subscription, it removes the need for a QR code for activation and automatically gives users the freedom to choose their network.
• For operator-branded devices, it automatically connects to the operator's back-end to activate the eSIM.

What does Discovery Service offer mobile operators and device makers?

Mobile operators now have the opportunity to expand their business across a new population of eSIM-capable connected devices, such as smartwatches, tablets, connected PCs and many more.

This initiative sets new standards of freedom for all users: they simply select their preferred mobile operator, purchase a subscription which is instantly downloaded and activated over-the-air. It makes adoption of eSIM technology a lot simpler for end-users.

The Discovery Service enables OEM manufacturers to market innovative devices with straightforward connectivity experience including the choice of mobile subscription. More and more smartphone makers support the SM-DS service.

Trade body GSMA has idealised and specified the Root Discovery Service concept.

Thales's vision to maximize eSIM-compliant device activation

After three years of a successful trial that has shown a true interest from mobile operators, GSMA has started the Root-DS commercial service on September 1st, 2020.

Thales is an official reseller of this service towards MNOs. Thales was the first eSIM management provider in the world to launch a Discovery service-compliant platform, back in 2017. Thales' solution is fully compliant with the GSMA's latest Remote eSIM Provisioning Architecture specifications.

In parallel of the GSMA initiative, some OEMs have launched their own Discovery Service. Consequently Thales has launched its SM-DS Connect service ensuring MNOs to maximize the reach and activation of eSIM capable devices, including OEMs' proprietary Discovery Service.

Said in other words, Thales offers a single point of contact for both GSMA's Discovery Service and OEMs' proprietary Discovery Services.