Instant payment card issuance

Instantly issue physical cards in-branch or through a self‑service kiosk

Enterprise
Financial services
Payment cards

Thales provides a secure and efficient Instant Issuance solution with end-to-end card and consumable tracking, advanced stock management and real-time ordering to streamline on-the-spot card issuance.

Why Instant issuance matters

Consumers expect instant service, making instant payment card issuance essential for the fast, seamless experiences they demand.

Fast customer experience

Reduce card personalisation and delivery time from days to minutes.
Boost activation & usage

Achieve a 64% higher activation rate after five days than delivery by post, driving earlier and more frequent card usage.
Reduce fraud

Direct card issuance removes delivery risks and improves security.
Improve logistics & costs

Avoid return mail and save on shipment costs.
Enhance branch relevance

Reposition branches as high-value service points, supporting closer customer relationships.
Simplify stock control

Easily monitor and manage your card and consumable inventory across all branches and at your headquarters.

A unified approach to instant card issuance

Thales Instant Issuance enables banks to issue payment cards instantly in-branch or at self‑service kiosks. Customers can enrol via a mobile app or in-branch, and collect their card immediately, printed on the spot using the market’s most reliable printers.

Thales Instant Issuance combines certified software, best‑in‑class printers and managed services to deliver fast, seamless and secure payment card issuance, enabling frictionless and streamlined card delivery across branches and self-service kiosks.

Key features of Thales Instant Card Issuance

Gain full visibility and audit readiness with our advanced reporting tools. Every card issuance, stock movement and user action is logged and accessible via detailed dashboards and reports, delivering information from branch‑level activity to global operational insights to support compliance, risk management and data-driven decision‑making.