The ideas shaping tomorrow’s payments
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This page brings together a series of expert fireside chats and interviews with Thales and leading players from the global payments ecosystem. Covering security, digital transformation, sustainability, and user experience, these conversations dive into how technology, partnerships, and bold ideas are turning payment innovation into real-world impact.
Are password-free, number-free payments the new standard for online checkout?
In this fireside chat, Mastercard and Thales discuss how issuers can move beyond passwords and card numbers to deliver secure, frictionless online payments, using technologies such as Click to Pay, passkeys, tokenization, and biometrics.
Digital Wallet strategy in 2025
Is launching a digital wallet a smart move - or just a distraction?
In this interview with PYMNTS, Michael Doran, North American Strategic Director for Digital at Thales, explains what it really takes to compete in today’s evolving wallet ecosystem. As new players challenge Apple Pay and Google Pay, issuers must rethink their strategy. Control of the customer journey, stronger margins, real differentiation - are you delivering any of that?
Can sustainability redefine the future of payment technologies?
This conversation between Parley for the Oceans and Thales explores how sustainability and circular design are reshaping payment technologies, and how cross-industry collaboration can create long-term business and environmental value.
How are Google and Thales shaping the future of digital payments in APAC?
In this fireside chat with Google Payments and Thales, industry experts explore how digital payments are evolving across APAC, and how technology and ecosystem collaboration are enabling secure, scalable, and seamless payment experiences.
How tokenization secures payments as AI agents shop on our behalf
AI agents are entering the checkout flow, but how do payments remain secure? In this interview with PYMNTS, François Chaffard, VP Digital Payment Services at Thales, breaks down how tokenization safeguards agent-driven payment journeys, balancing automation, speed, and trust in the era of agentic commerce.
Why modern card issuance is a game changer for banks
In this PYMNTS interview, Caio Reis, VP Strategy & Marketing Payments at Thales, shares real customer stories showing how banks are bridging the physical and digital worlds, from digital wallets to premium card experiences and transit innovation.
What Premium Card Holders Really Want in 2025
Is your card program truly premium, or just premium-looking? In this interview with PYMNTS, Gustavo Menezes, VP Pay Sales NORAM at Thales, shares what Mass Affluent customers actually demand today. Real-time control, seamless digital/physical experience, Amazon-like delivery — are you delivering all of that?
Find out where most issuers are missing the mark, and what it takes to close the gap.