When your devices run for years, or even decades, choose a partner built to support the entire lifecycle

The eSIM decision you make today will still matter in 2040

Smart meters, security cameras, and Industrial 5G routers aren't designed to be swapped out. They're built to run, for decades, with little to no human intervention. That changes how you should evaluate an eSIM partner. 

That decision will continue shaping your operations, your security posture, and your customers' experience long after deployment is complete. 

The question isn't whether it works today. It's whether it will still be supporting your business fifteen years from now. 

The real risk isn't day one. It's year fifteen

When you evaluate eSIM partners, you focus on what's visible upfront: technical specs, standards compliance, and integration timelines. These matters. But they're only part of the picture. 

The question you should ask yourself: 

• Will this partner still support evolving ecosystems 15 years from now?  

  Thales invests continuously in R&D from breakthrough technologies to industry-first solutions  and collaborates across global ecosystems to stay ahead of what comes next. 

   

• Who is accountable when a critical vulnerability surfaces and your fleet is already in the field?  

  With world-first Post-Quantum Cryptography and dedicated security teams, Thales already has the answer. 

Replacing a deployed device is complex. It means field interventions, service disruption, and operational costs that compound fast. Every unplanned device replacement is a failure of the original decision. 

3 things your eSIM partner must deliver across your fleet's lifecycle

1. BUILD: Deploy with confidence 

Successful large-scale deployments are built on experience. You need dedicated teams on the ground to qualify devices, run end-to-end testing, and validate interoperability across the full ecosystem, so integration risks surface before they become field problems, not after. 

That's why Thales supports every deployment with dedicated FAE teams, end-to-end testing, proven interoperability across the ecosystem, and long-standing relationships with mobile network operators. More than 400 eSIM projects worldwide have been delivered using this approach.  

2. RUN: Operate at scale 

At scale, connectivity management requires more than a platform. Once your fleet is live, the real complexity begins, devices spread across locations, running on multiple networks, managed by teams who have a business to run alongside. 

You need a partner who stays with you after go-live. One with the operational depth to troubleshoot, adapt, and keep your fleet running reliably, every day, for years. 

That's why long-term operational support matters as much as technology itself.  

Thales provides continuous operational support through dedicated teams, keeping your fleet connected, compliant, and under control throughout its lifecycle. With the largest customer base on IoT SGP.22 and SGP.32, and an advanced SGP.32 solution giving enterprises full remote control over their connected devices, Thales brings proven large-scale operational excellence to every deployment. 

3. PROTECT: Count on a partner built to last 

The eSIM market will not look the same in ten or twenty years. Companies consolidate; strategies evolve and financial priorities shift. Decisions made by your technology partner can directly impact your own roadmap and the long-term continuity of your deployments. 

When your devices are still operating in 2040, the question won't only be whether the technology still works. It will be whether your partner is still investing, supporting customers, and driving the ecosystem forward. 

Choosing an eSIM partner is therefore about more than today's capabilities. It means selecting a partner with the financial strength, long-term vision, and operational commitment to support your fleet throughout its entire lifecycle. 

Thales continues to invest in the technologies and partnerships that keep critical infrastructures secure, and large-scale deployments running. Today, that commitment is backed by: 

• €24 billion in revenue (2025)  
• €1B+ invested in R&D every year, including Post-Quantum Cryptography  
• Active leadership within the GSMA and the Trusted Connectivity Alliance, GlobalPlatform and ETSI. 

Chosen by the world's most demanding deployments

Long-term commitment only matters if it's backed by proven execution. From energy utilities to financial services, some of the world's most demanding IoT deployments rely on Thales to keep critical services connected, secure and operational at scale. 

• 200M+ eSIMs activated worldwide 
• 1B+ connections enabled across consumers, machines, and IoT 
• 450+ MNO partners and 100+ OEM partners across the globe 
• 400+ eSIM projects delivered 
• #1 in eSIM solutions, consistently recognized by leading industry analysts 

Because when devices are expected to last for decades, connectivity and security decisions should be built for the same horizon.