Incident Response Management (Emergency activation)

Coordinated cyber incident response to limit damage and restore operations

Cyber detection & response
Cybersecurity
Cybersecurity services

Orchestrated incident response combining DFIR expertise, crisis management and regulatory alignment to contain threats and protect business continuity.

The challenge of managing cyber incidents

Cyber incidents create uncertainty, pressure and disruption across organisations.

Limited visibility

During a cyber incident, organisations often lack clear visibility into the scope, origin and impact of the attack. This reduced visibility complicates decision‑making and increases the risk of delayed or ineffective response.
Business disruption

An incident causes business disruption by interrupting daily operations, shifting focus away from core priorities, and impacting coordination and efficiency.
Stakeholder pressure

Executives, regulators, customers and partners expect fast, accurate answers during a cyber incident. Internal teams must balance response efforts, business priorities and stakeholder communications, often with the support of incident response experts.
Coordination gaps

Misalignment between technical teams and leadership can delay decisions and prolong recovery despite strong forensic work.
Preparedness

Practical advisory and an Incident Response Preparation (IRP) exercise help organisations assess their maturity and strengthen their readiness to respond effectively to a security incident.
Follow-up

Once the immediate crisis is contained, organisations must manage remediation, stakeholder communication, regulatory obligations and lessons learned. Without a structured follow-up, valuable insights may be lost and the risk of recurring incidents may remain.

24x7 Incident Response Activation

This service can be activated at any time, with global coordination from our SOC. Thales deploys dedicated tools and expert teams to analyse, contain and eradicate cyber threats as rapidly as possible.

In case of emergency, dedicated regional contact points are available 24x7 to ensure immediate escalation and response.

Emergency contacts by region

Once an incident has been detected, the DFIR response phase is triggered. The objective is to contain the attack, restore affected systems and prevent recurrence. Thales combines containment strategies, forensic analysis and coordinated response to protect data and ensure business continuity.