Thales Gemalto Issuance Solutions consist of the combination of software, hardware and integration services delivered by Thales and enabling governmental customers to personalise and issue any secure documents like e-passports, driver's licences or health care or national identity cards.
In the public sector, Gemalto Issuance solutions and operated services contribute to more than 40 national projects all over the world.
Thales has already proven its capability to offer dedicated and unique solutions ready to adapt to any legacy infrastructure. It has also shown indisputable expertise in system integration thanks to its integration and consulting services teams worldwide.
Get a solution ready to use in your current environment and designed for your specific needs.
Your issuance project runs smoothly and securely
Gemalto Secure Issuance Solutions ensure flexibility by:
- Adapting to your specific schemes: centralised, semi-centralised, decentralised or incorporating instant issuance
- Interacting with local players by offering integration, consulting and business continuity services
- Integrating with your personalisation equipment and PKI systems
- Managing your documents: passports, national ID cards, healthcare cards and driver's licenses with dedicated processes and service levels
- Incorporating the capabilities to deploy new applications at a later date thanks to inherently modular and extensively scalable platform design
Get results from your solution
Experience and best practices are critical assets for the success of your issuance project.
Share the best practices with Thales and mobilise its experienced service teams and established partnership network to support you.
Thales' experience in Public-Private Partnership financing models - such as BOO or BOT - also translates into a significant reduction in the Total Cost of Ownership for you.
And it works.
Here are a few examples of government projects that illustrate the wide variety of technologies and form factors employed by Thales to support the issuance of identity documents, passports, driving licenses or health care cards.
Instant Issuance for Uruguay's national eID
In January 2015, Thales announced that it would deliver its eID card and issuance solution to the Ministry of Interior of Uruguay for the country's eID program.
Thales' instant issuance solution enables on-the-spot delivery of the highly secure document from more than 20 sites across the country.
A new driver's license for Quebec
In December 2014, "La Société de l'assurance automobile du Québec" (SAAQ) selected Thales to provide the new driver's license for Quebec. The complete solution combines the Thales Secure Documents and the field-proven Issuance Solution, both of which meet the government's goal of reinforcing identity protection for license holders in Quebec.
Thales also provides the full implementation and maintenance of SAAQ's personalisation infrastructure. This decision enables SAAQ to offer Quebec drivers a seamless and speedy renewal service when obtaining their new driver's license.
Operated issuance services for the Swedish ePassport and eID
In January 2012, Sweden began issuing the second generation of its electronic passport and national eID. The same infrastructure and procedures are maintained for the National eID card as for the ePassport.
This unique infrastructure has made significant savings possible in terms of equipment, processes, systems and staff training. Thales manages the end-to-end delivery process including the live enrollment solution in Sweden, production of all Swedish passports and IDs, as well as operated issuance services from its premises based in the Stockholm area.
Algerian eHealth solution: centralised issuance and back-up centre
The Algerian national health insurance authority (CNAS) selected Thales in July 2006 as the prime contractor to manage the entire project named CHIFA (healing), including the delivery of a complete Secure Issuance Solution configured for a high volume centralised personalisation environment and colour photo printing by dye sublimation technique.
As of 20 April 2016, 11,645,563 CHIFA cards had been issued. With the support of Thales, CNAS also opened its back-up personalisation site in Laghouat, located 450km from Algiers.
Oman national eID and electronic passport
In 2013, Thales provided an end-to-end solution to the Sultanate for the new electronic passport. The turnkey solution for Oman encompasses Thales' ICAO compliant ePassport documents, and a full solution suite to enrol citizens, personalise and issue secure documents.