Citadel Team use case: communication in crisis situations

  • Defence
  • Cyber
  • Cybersecurity
  • Type Case study

Discover how to maintain secure exchanges and effectively coordinate your teams, even when your information system is unavailable.

© Ercom-Illustrator

In the event of a cyber attack or a major incident, the usual communication tools may be severely disrupted, if not completely inaccessible. 

However, management, the crisis unit, IT, communication, legal and business teams must continue to collaborate to manage the incident and make the right decisions.

In this context, having a communication channel independent of the information system becomes essential to ensure the continuity of exchanges, share critical information and maintain the link with all stakeholders.

Faced with the increase in cyber threats and business interruption risks, organisations must be able to communicate quickly, coordinate their actions and maintain the confidentiality of information exchanged, even in the most critical situations.

Citadel Team responds to these challenges through its secure and resilient communication platform, which guarantees the continuity of internal and external exchanges, thanks to its independence from affected systems. 

Citadel team, what is it? End-to-end* encrypted messaging, audio calls and video conferencing with secure screen sharing, all centralised within a dedicated environment operated by Thales and hosted in France. Discover in our use case, how to communicate in a crisis situation with Citadel Team!

*Messaging and calls 

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