Thales Device Management Center

Access an extensive, frequently refreshed library containing over 255,500 devices from 10,068 manufacturers. Stay ahead of device launches and confidently support 4G/5G rollouts, minimising compatibility risks and maximising subscriber experience.

Zero‑touch provisioning applies operator settings over-the-air as soon as a handset is detected, ensuring consistent policies, fewer errors and a smoother user experience. Network events such as location, roaming or SIM swaps can trigger real‑time configuration and personalised offers, reducing support costs while delivering a seamless, plug‑and‑play connectivity experience.

Securely push APN (access point name) and connectivity profiles across all devices, reducing manual errors and supporting network migrations, including private networks. Rapidly scale and control connectivity as your fleet evolves.

Build targeted campaigns to encourage plan upgrades, promote 4G/5G usage and win data share on multi-SIM devices with timely loyalty offers. Swiftly address customer segments and accelerate revenue generation.

Collect device-side signals to troubleshoot remotely, prioritise network improvements and validate changes without disrupting users.

Identify legacy devices, send targeted communications, push SIM updates over-the-air, and enable reliable VoLTE configuration for domestic use and roaming to minimise disruption. Thales guides operators through network sunsets, ensuring service continuity and customer satisfaction.

Gather real-time data on device behaviour, location, SIM swaps, and network usage. Use intuitive dashboards to tailor offers, optimise network planning and maintain regulatory compliance.

Integrated Equipment Identity Register (EIR) prevents unauthorised, lost, or stolen handsets from gaining network access, protecting subscriber interests and supporting anti-fraud strategies.