Thales On-demand Subscription Manager (OSM)

Experience industry-leading operational excellence and reliability with Thales. Benefit from 30 years of proven expertise, 400+ platforms in 90+ countries. Dedicated local teams delivering outstanding support and customer satisfaction. Our geo-redundant eSIM platform and strict SLAs ensure maximum uptime, seamless scalability and smooth activation – even at peak demand.

Thales supports a fully digital eSIM supply chain with smart stock management, including analytics, forecasting and reworking inventory. We offer dynamic profile adaptation with real-time updates to match devices, along with easy-to-use reporting tools. This helps operators improve inventory control, speed up operations and deliver better service.

Enable smooth eSIM activation through QR code scanning or mobile carrier apps. Users enjoy instant, secure and intuitive profile downloads for smartphones, tablets and wearables, supporting a fully digital and straightforward customer journey.

With multiple OEM Discovery Services now on the market, Thales’ SM-DS Connect lets MNOs reach all OEM Discovery Services (backends) with a single integration, enabling fast, secure and seamless eSIM activation for any device. 

Accelerate MVNO market entry with a ready-to-use, GSMA-compliant remote eSIM provisioning platform. Enjoy rapid, secure device onboarding, reduced IT workload, lower costs and flexible scale – opening new opportunities for growth.

Thales is prepared for massive IoT deployments, leveraging On Demand Subscription Manager capabilities in adherence to GSMA SGP.32 eSIM IoT standards. This ensures seamless and secure integration of eSIM technology into a wide array of IoT devices, facilitating efficient and scalable connectivity solutions for MNOs.

Thales delivers a comprehensive solution for mobile operators, enabling seamless transfer of eSIM subscriptions between devices. Supporting both physical SIM and eSIM journeys, it offers a digital, app-based or device menu experience, ensures rapid deployment with minimal integration and aligns with the latest industry standards for security and reliability.