Delivering Excellence in Naval In-Service Support to Canada

Thales is delivering a range of in-service support for: 

• Arctic and Offshore Patrol Vessels and Joint Support Ships (AJISS): Awarded to Thales in 2017, AJISS is a platform-level in-service support agreement covering six Harry DeWolf–class vessels for the Royal Canadian Navy. Under this contract, Thales supports all levels of maintenance – from corrective and preventive at the front line, to third line docking maintenance at various Canadian shipyards. Thales also provides capabilities including engineering, life cycle material management, and integrated logistic support and training support.
• Minor Warships and Auxiliary Vessels (MWAV): In 2023, Thales was awarded the latest generation of the MWAV in-service support contract. The program covers maintenance for more than 100 Royal Canadian Navy vessels across 24 classes, including Kingston-class Maritime Coastal Defence vessels, Orca-class training vessels, tugs, dive tenders, range vessels, and other auxiliary platforms.
• Victoria-class submarine periscopes: Thales provides repair and overhaul services for the periscopes onboard the Royal Canadian Navy’s Victoria-class submarines.

As the prime contractor for the AJISS and MWAV programs, Thales works alongside the Fleet Maintenance Facilities and with more than 170 Canadian suppliers to keep the Navy’s fleets mission-ready and on time, every time. Trusted to sustain fleet availability and optimize performance, Thales plays an important role in keeping Canada’s naval forces fully operational.

Strengthening Readiness Through Trusted Canadian Partnerships

Our role as an in-service support provider goes beyond technical and economic contributions – Thales is a strategic partner committed to ensuring the Royal Canadian Navy’s operational readiness and long-term sustainability. Thales enables the Royal Canadian Navy to focus on its core mission of operations and training while we, as a dedicated industry partner, manage the complex responsibility of maintaining vessel readiness throughout their operational lifespan.

Under these programs, Thales has established a robust Canadian supply chain that is a key component of meeting our obligations under Canada’s Industrial and Technological Benefits Policy – reinforcing our commitment to the country’s economy and industry. We’re proud to partner with a network of more than 170 Canadian suppliers – many of which are small and medium-sized businesses – to deliver a resilient, adaptable industrial capability while delivering economic benefits to regions across Canada including Newfoundland & Labrador, Nova Scotia, Quebec, Ontario, and British Columbia.

Digitally Transforming In-Service Support

Our approach to in-service support is establishing a long-term, digitally-enabled partnership with the Navy that leverages innovative technology and scalable solutions tailored to their evolving needs. Leveraging data analytics and artificial intelligence, our predictive maintenance model analyzes ship system data to anticipate potential component failures and proactively schedule maintenance before operations are affected.