How Puerto Rico modernized policing with Thales’ advanced forensic biometric identification solutions

Building a modern, resilient public security ecosystem

For more than two decades, Puerto Rico has stood at the forefront of public safety innovation, continuously adapting its approach to policing in response to complex crime challenges, evolving investigative demands, and repeated natural disasters. 

As criminal activities grew more sophisticated and operational conditions more challenging, the Puerto Rico Police Department (PRPD) saw the need to move beyond traditional enforcement models. They embraced intelligence-led, technology-enabled policing to achieve greater precision, speed, and reliability in their operations.

Central to this transformation has been a long‑term partnership with Thales and the progressive deployment of advanced biometric identification technologies. Through the introduction and continuous evolution of the CABIS multi‑biometric identification platform, PRPD modernized legacy systems, digitized identification workflows, and strengthened the quality and reliability of biometric data. 

Mobility has become a cornerstone of Puerto Rico’s public safety strategy. Mobile biometric devices and applications now allow officers and forensic experts to capture and submit fingerprints directly in the field, from patrol operations to post‑mortem identification. These capabilities ensure that critical decisions can be made quickly and confidently, even in the most challenging operational environments.

Puerto Rico’s experience today stands as a reference for law enforcement agencies worldwide seeking modern, resilient, and interoperable public safety solutions.

Download the full success story to explore how biometric innovation, mobility, and resilience reshaped public security in Puerto Rico.