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Being a responsible company

Incorporating CSR principles all along the value chain

A sustainable supply chain

Thales’s Sustainable Procurement policy sets out clear commitments based on six key priorities:

  • Holding suppliers accountable for compliance with the law
  • Forging partnerships based on mutual good faith
  • Sharing expertise to drive progress
  • Involving suppliers in climate action
  • Providing targeted support to local SMEs with international growth potential
  • Expanding partnerships with the third sector

A policy based on six priorities

Holding suppliers accountable for compliance with the law

Acting responsibly

Thales believes that trust-based relationships with suppliers are essential to its success and underpin its long-term growth and development. We expect our suppliers to comply fully with all applicable laws and regulations in the countries where they are registered, operate or deliver services, and to require the same of their own partners and subcontractors. 

Thales expects employees and its supplier to fully respect the 9 fundamental conventions of International Labour Organization (Conventions 87, 98, 29 and its 2014 Protocol, 105, 182,100, 111, 155 and 187) that cover Freedom of association and Protection of the Right to organize, Collective bargaining, Abolition of Forced Labour, Worst form of Child Labour, Minimum Age, Equal remuneration, Discrimination and Occupational Safety and Health. Thales also expects employees and its supplier to prevent discrimination against workers representatives and to provide time and infrastructure to employees to exercise their rights.

In June 2023 Thales joined the global aerospace and defence industry supply chain assessment program proposed by the IAEG (International Aerospace Environmental Group) powered by EcoVadis. In case of low maturity level, Thales set-up and monitor actions plans to increase Supplier maturity. If required, ESG on-site Audit are carried out by a specialized auditing independent company.

We require all our suppliers and subcontractors – wherever they are in the world – to adhere to our CSR principles. By signing our Integrity and Corporate Responsibility Charter, our partners pledge to abide by Thales’s Code of Ethics, to uphold the principles of the United Nations Global Compact and to comply with OECD guidelines.

Sustainable procurement indicators (NFPS) 2021 2022 2023 2023 target
Percentage of new suppliers that have signed Thales’s new Integrity and Corporate Responsibility Charter.  97% 99% 99% 100%


Forging partnerships based on mutual good faith

Building solid relationships

Thales establishes cooperative relationships with its partners based on mutual good faith. Acting in good faith towards suppliers is an integral part of the procurement process and calls for: 

  • transparency concerning the rules by which suppliers are selected   
  • fair treatment of each company throughout the decision-making process 
  • the development of balanced relationships based on trust and respect
  • a commitment to apply the terms negotiated
  • a guarantee of neutrality and independence throughout the duration of Thales’s relationships with suppliers. 

Thales’s procurement policy is also based on 10 sustainable practices set out in the Charter for Responsible Supplier Relations, which we signed in 2010. 

Sharing expertise to drive progress

Fostering innovation

Procurement plays a key role in further enhancing Thales’s potential for innovation by harnessing the expertise of its ecosystem of suppliers.  Underpinning Thales’s relationships and interactions with its suppliers should be a clear understanding of all relevant technology roadmaps – which is why we hold regular information-sharing sessions on these topics with our strategic suppliers.

Thales has also modified its procurement process to facilitate access to start-ups, and we organise regular interactions between the Procurement and Technical Departments about the young innovative companies working with us.

We also form partnerships with incubators and accelerators to support the growth of high potential start ups such as Starburst Aerospace and AI@Centech.

This approach is also in line with the French Ministry for the Economy’s Innovative SME Charter, signed in 2012. 

Finally, with its suppliers, Thales implements programs to recover used or reformed equipment. Their components are used to repair other devices while critical metals are recycled. We also make donations to institutions, universities or associations.

Involving suppliers in climate action

Meeting the challenge of climate change

Thales is striving to provide a consistent response to the major challenge of climate change through its activities and services, and in particular through its “low-carbon future” strategy, which details how the Group will contribute to limiting global warming to 2°C or less in line with the Paris Agreement.

Procurement plays a key role in meeting this challenge. Thales has undertaken to make a more complete determination of the carbon footprint of its suppliers with the highest emissions in order to develop action plans in pursuit of ambitious reduction targets for indirect CO2 emissions. 

In 2021, we sent a low-carbon questionnaire to more than 100 suppliers in those purchasing categories identified as having the highest greenhouse gas emissions. The survey measures suppliers’ maturity by asking them to report on their own carbon footprint and reduction strategy. 

In 2021, the Procurement Department launched pilot tenders for air travel, short- and long term car rentals and packaging that included weighted selection criteria for emissions and environmental impact reduction measures. The resulting contracts will commit suppliers to quantified, milestone based emissions-reduction targets.


proofs of concept (PoCs) involving these start-ups have been developed to date

€4 million

Thales’s total procurement spend with EAs and ESATs in 2023


Supplier audits out of 181 revealed non-conformities in 2023 on environmental and health and safety issues.

All non-conformities have been the subject of corrective action plans by our suppliers, with an associated implementation deadline (none of them led to the termination of the business relationship)

Providing targeted support to local SMEs with international growth potential

Thinking globally, acting locally

Thales’s customers operate in increasingly complex environments and have global footprints, so it’s important for us to fully understand their business challenges, strategic objectives and operating needs. We’re rolling out global strategies – including in procurement – in order to meet their expectations.

We are, however, mindful of our role as a major employer and customer in some parts of the world – which is why we pay close attention to public- and private-sector organisations in every place where we do business.

The Procurement Department is taking targeted action to support SMEs at both regional and national levels, as well as working to help SMEs grow internationally and benefit from Thales’s commercial strength and its knowledge of local markets and contexts.

These actions are fully in line with Thales’s regional policy, its commitment to the SME Pact association, of which it has been a member since 2010, and the SME Action Agreement signed with the French Ministry for the Armed Forces in 2019. The primary aims of this agreement are to improve SMEs’ access to information, to increase experimentation, to continue partnerships developed in the upstream study phase, to support exports and to promote start ups. 

Expanding partnerships with the third sector

Moving forward together

In France, Entreprises Adaptées (EA) and Etablissements et Services d’Aide par le Travail (ESAT) are third-sector organisations that play a key role by promoting workplace inclusion for people with disabilities. Thales has worked with members of these organisations for many years, particularly in the areas of industrial subcontracting and general procurement.

Through our Sustainable Procurement commitments, we aim to increase our reliance on companies and establishments that employ people with disabilities, particularly by expanding our working relationships to other segments and procurement categories. This ambition is in line with the Group’s Disability Agreements and is the subject of regular discussions with the Human Resources Department.

An initiative was launched in early 2020, in cooperation with the GESAT network, to expand the use of EAs and ESATs to the electronics, engineering and mechanical industrial procurement segments. GESAT analysed industrial services purchasing for these segments, and project launches will continue in 2021 under the partnership agreement. 


In 2021, Thales received the Supplier relations and Sustainable procurement Label,
 which is awarded to companies that maintain balanced and sustainable relationships with their suppliers. This certification is a welcome reminder of the crucial role that procurement plays in Thales’s CSR policy.

" This certification is particularly important because it is fully aligned with ISO 20400, the international sustainable procurement standard that integrates social responsibility into the purchasing function. "
Roque Carmona , SVP, Group Chief Procurement Officer
A recognised track record in responsible supplier relations

Supporting human rights and fundamental freedoms

Thales signed the United Nations Global Compact in 2003 and complies with its 10 principles on human rights, labour standards and environmental law, which are inspired by the Universal Declaration of Human Rights and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work. 

In 2020, Thales achieved Advanced level – the highest level of reporting under the Global Compact differentiation programme, which includes 21 specific criteria – for the ninth year in a row. The Advanced level programme requires external evaluation, which Thales successfully passed through a peer-review process.

In September 2020, Thales signed the Statement from Business Leaders for Renewed Global Cooperation introduced by the United Nations Global Compact at the opening of the UN’s 75th General Assembly. 

Thales also took part in the Uniting Business LIVE summit, which convened business leaders, government and civil society for a three day virtual meeting in advance of the General Assembly to highlight their commitment to the UN’s mission. 

Thales is continuing to consider the human rights impact of its activities. In 2019, we joined Enterprises pour les Droits de L’Homme (Businesses for Human Rights), a forum for discussion, initiatives and proposals by international companies to promote improved integration of human rights into business policies and practices through due diligence procedures. We have engaged with a broad range of stakeholders as a member of several working groups.

Responsible policy on controversial weapons

In accordance with the commitment made in 2019, Thales has fully stopped producing, selling and delivering any military equipment containing white phosphorus since June 30, 2022.

Thales does not produce or sell any so-called "controversial" weapons in accordance with the criteria defined by EU Regulation 2019/2088 of November 27, 2019 on sustainability disclosure in the financial services sector (SFDR). 

Thales therefore does not design, manufacture or sell chemical or biological weapons, which are banned under the Geneva Conventions.

In addition, Thales does not design, manufacture or sell anti-personnel mines, cluster munitions or any of their component parts, in accordance with the Anti-Personnel Mine Ban Convention (the Ottawa Treaty, 1997) and the Oslo Convention (2008).

Furthermore, Thales does not design, produce or sell nuclear weapons. 

Finally, aware of the controversies related to white phosphorus, since 2019 Thales has been engaged in a substitution program that aims to develop a new generation of smoke materials without white phosphorus. Since June 30, 2022, and in accordance with the commitment made in 2019, Thales has ceased producing, selling and delivering military equipment using white phosphorus.

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