Secure identity verification is now a crucial part of online security.
You'll probably agree that secure identity verification is now a crucial part of online security and a significant challenge for businesses.
ID Verification is also a vital component where verified identity is essential, such as border controls or digital services access.
There can be no room for error.
- If ID verification takes too long, new clients will give up, and existing ones will become frustrated.
- If it's too basic, onboarding clients may be risky in the current climate when KYC/AML compliance procedures are so stringent and threats posed by thugs, fraudsters, and impersonators are as broad as they are serious.
Numerous technological developments have emerged, including intelligent document readers, facial biometrics, and machine learning. But harnessing them into a single effective solution can prove a real headache.
Here's the good news.
Client onboarding effectiveness can be dramatically increased using field-proven and cost-effective techniques.
Let's discover how Thales ID verification solutions, integrating the latest facial recognition technology with privacy in mind, enable a secure and smart identity verification process.
What can Thales ID Verification Suite offer to your business?
Thales' comprehensive ID verification solution is built around consumer behavior, making your service smooth and trusted.
We've developed a 100% automated solution driven by intelligent software with user privacy in mind, security by design, and absolute dependability. It is flexible, easy to integrate, and ready to meet your business's needs and requirements.
In other words, we make sure that your clients are genuinely who they claim to be with a process tuned to your business, and that's easy as capturing an ID image and taking a selfie.
- The modular solution offers different versions of document verification to align with your security expectations: from checking the Machine-Readable Zone (MRZ) validity to more advanced control under white light, infrared, and UV checks. We can even verify the information stored in the chip of the documents.
- Thales is one of the industry's global leaders in face biometrics. We offer a highly sophisticated passive liveness feature based on machine learning models for the smoothest user experience, whereby the end-user is asked for nothing more than to take a selfie! Our face-matching feature then accurately compares the selfie with a reference portrait taken from the ID document. Those face verification features are purpose-built to work with Thales' broader biometrics enrolment solutions to enable further face authentication use cases.
- Whether you prefer service in SaaS mode to scale up or set up your servers on-site to comply with a particular country or industry regulations, the Thales ID Verification solution is flexible enough to address your needs.
- Implement our solution where it suits your users the best. The cross-platform solution supports mobile and tablet devices (Android and iOS), web channels, and professional document readers.
Online Identity Verification Highlights
ID verification maximizes the user experience and makes it as complete as possible.
Passive liveness detection to ensure user presence
Eliminate identity fraud and confirm that your user is really the person they claim to be through a simple experience.
Passive liveness does not require performing any action.
Based on an exhaustive analysis of real-life scenarios, we know that many clicks make the digital onboarding process slow and lead to customer dropouts.
What are the benefits of passive detection?
It has been proven that passive detection significantly improves first-time onboarding rates, especially for users who are not familiar with technology.
This feature based on facial biometrics complements face capture for matching and authentication purposes. The feature ensures greater security for the process, helping to prevent spoofing attacks.

Automatic detection and capture – Encourages user adoption
Intelligent computer vision is at the heart of our customer-oriented software development.
When it comes to the mobile channel, ID document capture does not have the benefits of the flat screen offered by an office scanner or a professional document reader. That is why we designed our document capture features on the mobile channel to help the end user easily find and obtain the best image capture in the shortest time possible.
Glares and blurred images do not help the user experience – they force the user to restart and do everything again!
This online identity verification feature based on machine learning algorithms can automatically detect an ID. It also captures an optimized image of the document in real time. Document verification has never been as fast as now!
You can call it magic!
Technology Powered by Artificial Intelligence (AI) – Integration Across Multiple Platforms
Artificial intelligence drives the constant improvement of digital identity verification services.
AI-based solutions ensure automated machine learning models to continuously improve the performance of capture and verification. This feature is fundamental for biometric technology.
Artificial intelligence also enables faster response time and accurate document verification algorithms.
What is the result of this?
Your mobile app is able to leverage advances in computer vision that work like magic – documents are perfectly detected and cropped, quickly recognized and checked for fraud, while faces are detected live and instantly matched.

This is a constantly learning foundation to fight the ever-growing battle against new fraudulent attacks and to enable a user onboarding experience so seamless that your users will barely notice they have just been verified by some of the industry's most advanced security checks.
NFC Reading – Benefit from Electronic Verification
The use of NFC technology to read an electronic identification document (such as an electronic passport or an electronic ID card compliant with ICAO requirements) is available for iOS and Android systems via a mobile SDK. The extraction of the data stored in the chip embedded in the ID document offers a foolproof way to obtain the ID holder’s information. This includes a high-quality digital copy of the user’s photo.
But that’s not enough! The data extracted from the chip must be verified like any other data read from the ID document. The ID Verification solution performs extensive security checks on the digital information to assess its integrity and authenticity. There is no better way to ensure that the data extracted from an ID document is fully tamper-proof. This fundamental process is known as Passive Authentication.
Build user trust in your service.
Thales' identity verification solution creates digital trust and offers the protection your users expect when handling their personal information.
It's smart, and secure, and ensures regulatory compliance and data privacy protection.
Document Verification
Thales experts have shared their knowledge and experience to create identity solutions in more than 200 countries and states, supported by our industry-leading document database with 2,200 unique types of identity documents, including passports, ID cards, and driver’s licenses.
Our designated document readers can also acquire three images of the document using white light, infrared, and ultraviolet for super-accurate identity verifications.
When privacy matters
Thales ID Verification solution is fully automatic: it ensures that there is no human intervention or errors. The protection of data privacy is fundamental for us: we do not send images to any external operation or engage in any exchange of personal data, which makes your service transparent to the user. All data flows are encrypted.
Compliance with regulations
We provide a solution that is designed for privacy requirements and regulatory compliance.
For cloud solutions, our servers in AWS (Amazon Web Services) are based in the EU, the US, and Singapore, granting a global reach.
Thales ID verification at work
Thales ID verification solution helps to digitally onboard new users, combat fraud, and promote innovative services where privacy matters.
It's designed to support the market demands of today's customers across different industries.
Thales Identity Verification Suite at a Glance
Enhancing trust in your services has never been easier with Thales tailored ID Verification solution.
Our experts are available to support every aspect of your identity verification migration to the latest technologies - from planning to execution - and speed up your time to market.
We work alongside public authorities and businesses and implement security strategies that address today's identification challenges while laying out a clear plan for the future.
Comprehensive solution
Flexible deployment
Cross-platform support
Adaptable solution
- Advanced facial biometric technologies with passive liveness and auto-capture
- We are continuously improving solutions ensured by AI-powered document and identity verification software.
- For multichannel use, one solution for your mobile, website, flatbed scanners, and document readers.
- Leading document templates database with 4000+ unique types of ID documents
- Flexible deployment model: SaaS or on Premise
- Decades of expertise in secure documents and border security.
Identity verification: We've got your back!
Thales has delivered identity verification solutions for the public sector in over 30 countries.
In the private sector, we cooperate with various companies, such as Orange, Verizon, and American Airlines, to name a few.
The projects encompass customer onboarding, KYC checks, identity document issuance, border and visa management, biometric voter enrolment, and automated border controls.

Thales Gemalto Document Verification
Verifying Identity documents with peace of mind
Download the full datasheet for technical specifications
Identity Verification Suite for a secure and simple digital onboarding
Read the infographic on Identity Verification SuiteThe TOP 5 benefits customers most appreciate:
- Offer a better way to onboard more users with a smooth and user-friendly customer experience,
- Reduce customers operating costs linked to manually checking documents,
- Speed up and facilitate enrolment, thanks to the multichannel platform,
- Ensure regulatory compliance & protection of data privacy,
- Combat identity fraud.
Find out more about our ID Verification solutions at work
- Gemalto's ID Verification helps slash fraud at Orange
- Smart gates for Paris Orly & Charles de Gaulle
- Know Your Customer/Know Your Client: What is KYC? Why is it important?
- PSD2 regulation- Strong Customer Authentication Compliance (2019 update)
- More on biometrics (an illustrated guide)
- Levels of identity security Biometric data and data protection regulations (GDPR and CCPA)
- The Schengen Entry/Exit System: biometrics to facilitate smart borders
- Privacy by design award