From security to passenger experience: towards a smart airport
Hosting millions of travelers a year, airports must ensure both smooth operation and high levels of security. Thanks to its long-standing experience in the air mobility industry, airport security and identity management. Thales provides a full integrated offer to secure and optimise every operation in the airport, whilst providing passengers with an optimized and fluid travel experience.
A smart and safe airport ...
As world leader in airport security, Thales brings airport operators smart and innovative solutions to ensure optimum protection for passengers, staff and facilities.
Thales airport solutions are based on 3 pillars:
Smart security, Thales provides both integrated security system as well as advanced modular solutions such as video analytics, abnormal behaviors or conditions detection, smart incident management and resource management tools
Passenger journey, in particular biometric solutions to manage identities and security portal accesses
Operations efficiency, in particular Airport Operations Control Center to improve the operational efficiency of the operators and optimise airports’ resources;
Thales’ added value lies in its ability to weave these elements together and to bring the various services involved into working as partners.
... for optimal conditions of exploitation
By centralizing the management of operations, Thales guarantees a high level of business continuity and traffic flow within the airport. By reducing waiting times while ensuring the best possible safety conditions, the system improves passenger experience and increases infrastructure performance and profitability.
Thales solutions also enable the production of relevant performance indicators (KPIs) to inform decision-makers in real time and make the organization more efficient.
passengers in 2016
Fly to Gate : A touchless biometric journey improving passenger experience and airport efficiency
Thales Fly to Gate solution combines Thales deep expertise in biometrics, identity management, border control, cybersecurity and system integration.
Effective self-service solutions that airports and airlines can implement at their own pace are a must considering the rise in air travellers.
The solution makes travelling simple and more efficient by leveraging state-of-the-art technology required by the airport, airline, and immigration systems.
It can integrate with immigration processes to ensure rigorous security and leverages facial recognition technology to offer outstanding operational efficiency for airports and airlines.
The solution is made of strong biometric and travel document verification enablers to create a Digital Identity token ahead of the journey. This digital ID token contains trusted information and provides the traveler with a digital identity that he can use to be identified in seconds at all airport touchpoints without handing out his documents.
This feature is how Fly to Gate streamlines operations for airports and airlines to improves security.
The F2G back end manages the life cycle of the ID Token in real time and provide passenger analytics to monitor operational performance.
For greater flexibility, passengers can enroll anywhere using a mobile device, or can enroll at the airport using a self-service kiosk or at the check-in counter.
Passengers are in control of their private data, thanks to a proven digital wallet that stores their Digital Travel Credential (DTC) as defined by ICAO.
Self-service solutions are now recognized as significantly contributing to efficient airport operations and an enhanced passenger experience.
Indeed, the time required for airport passenger processing can be decreased by up to 30% using self-service and automation.
This means travelers can now spend less time in queues and have more time to enjoy the retail, leisure, food and beverage services on offer at the airport.
Fly to Gate
A touchless biometric journey improving passenger experience and airport efficiency
Regaining Passenger Trust to Fly Again - The new airport experience after the covid-19 pandemic
This white paper gives an overview of requirements that airports are facing with the ongoing pandemic in terms of health/hygienic protocols, safety/security procedures and capacity restrictions and how Thales delivers a comprehensive offer of innovative solutions to manage these new procedures and regulations. Download the Whitepaper English version [EN] - Spanish version [SP]
Thales Airport Solutions - Addressing the Challenges Faced by Airport Operators
This brochure overviews how Thales can help airport operators overcome today’s obstacles in building tomorrow's airport. Learn more about our entire portfolio of products and solutions available to help airports successfully ensure business continuity while maintaining their high standards of safety and security, operational efficiency and passenger experience. Download the brochure
Inflow - Streamlining Passengers Flow
This leaflet gives an overview of AiRISE inflow, Thales solution to streamline passengers flow. This decision support tool is key to assist Airport Operators in handling the flow of passengers inside the terminal. Learn more on Thales AiRISE inFlow key features. Download the leaflet
Safeland - Making Airport Security Easier
This leaflet presents AiRISE Safeland, Thales solution to deliver smart security to airports. In particular, it enables airport operators to overcome the complexity of a centralized airport security management and to meet safety and security requirements of all the stakeholders involved. Download the leaflet
ShareView - Turning APOC Into The Digital Airport Enabler
This leaflet gives an overview of AiRISE ShareView, Thales solution to make airport operations more efficient. It aims in particular at transforming the APOC into a collaboration center and implementing the 'Performance Based Management' paradigm in order to make the airport business measurable. Download the leaflet
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