Identity Verification ​service for Mobile Operators​​

Mobile op​erators are facing an increasing threat from identity fraud, either during the customer enrollment process or involving SIM swaps and fraudulent online financial transactions. These can result in heavy financial losses and damaged brand reputation. In addition to this, operators must comply with national regulations on ID registration when activating new subscriptions.

Thales Identity Verification, which is part of Trusted Digital Identity platform is a comprehensive solution for secure customer enrollment, providing customers with a real-time seamless onboarding experience that minimizes the risk of identity fraud.​ 

Why is strong identity
verification critical for MNOs?

Effective identity verification is key to tackling subscription fraud and its financial consequences. It is also more and more imposed by international and local regulations

More information on identity fraud in telecommunication

Our fully automatic Identity Verification Service includes:

• Identity document verification - verifying the authenticity of the document
• Customer authentication -  authenticating the holder as the rightful owner
• Risk assessment - evaluating the risk linked to a customer through ​​​checks on control lists
• ID verification report - report generation for audit purposes
• Automatic form filling - easing customer enrollment and limiting manual errors.

​​​A multi-channel and flexible service to fit your needs 

• You can choose the right level of security that best fits your business, and opt for either a SaaS or software-based enterprise application, depending on your needs.
• Flexible level of integration
• ​You can adapt it to your customer acquisition processes, in-store or remotely, online:

In-store ID verification with the use of scanners,  mobile devices such as smartphones, tablets and self-service kiosks

 

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Remote ID verification, online, through mobile app or web browser

 

Benefits for operators:

• Minimizes Identity fraud, representing millions of euros per year in losses
• Guarantees secure management of customers' private data
• Easy to integrate – can be run in SaaS mode​
• Compliant with increasing security regulations
• Reduces operating costs associated with document management
• Improves the customer experience and facilitates enrollment process
• Protects your brand reputation

Unrivalled experience in secure identity documents

• An offer which has been deployed in over 40 Document​ Verification projects in the private and public sectors worldwide​
• We own one of the  largest ID document databases in the world
• We have unmatched expertise in encryption, security and  privacy schemes
• Our full-page scanners check millions of documents each year from passports to IDs 
• We work closely with worldwide experts in identity fraud. You can be assured that your solution will include the very latest developments in ID security features
• We have strong expertise in biometric technology and have deployed biometric technology programs in over 35 countries
• Thales is the world's leading provider of secure identity documents for governments (ABI Research 2014 and 2015 studies)  

Thales continues to innovate at the forefront of the ID market. In line with future market trends, the company is placing the emphasis on eGovernment enablement regardless of the device used by citizens - computers, smartphones, tablets and more. Phil Sealy, senior analyst at ABI Research.​​